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Option on device to sync with WiFi or mobile data

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‎01-27-2020 18:47 - last edited on ‎01-29-2020 11:48 by Fitbit Moderator

‎01-27-2020 18:47 - last edited on ‎01-29-2020 11:48 by Fitbit Moderator

Had a problem when I went over to Ireland where my Blaze couldn't sync to my phone because I wasn't connected to mobile data.  The clock was stuck on New Jersey time I believe and because I couldn't turn and keep mobile data on it would revert back to it's default.  I just wanted to be able to have a watch that could tell time.  We had multiple outings where we needed to catch a bus or meet someone at a specific time and without mobile data on my watch was useless.  Would be nice if I could have set the time over WiFi while in the hotel and then have it update my watch.  How hard would it be to have a built in clock that didn't need to sync?  I also had the same issue when going to areas  where there was no service while camping where I had the same issue.

 

Moderator edit: Subject for clarity 

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‎01-29-2020 11:47

‎01-29-2020 11:47

Hi @Rob23F, welcome to the Community Forums! Sorry for the delayed reply.

 

We're constantly striving to improve Fitbit products and services, and we very much appreciate all of the input we receive from our users. The best place to make your voice heard is the Ideas board. Please take a moment to visit and give us your feedback. 

If you find that a similar suggestion has already been made by another member of the community, you can vote for their idea and add your comments. We look forward to reading your suggestions. 

 

Let me know if you have any additional questions.

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‎01-29-2020 20:40

In response to RicardoFitbit

‎01-29-2020 20:40

You should have been able to change the time with the phone connected to WiFi. You may have needed to manually set the timezone to do this. 

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