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Order placed never received

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‎08-25-2016 18:41

‎08-25-2016 18:41

I need an update on this order 6Z2Z9CBHM. I have called and emailed little response. Last call they guy was going to email me right back because I had to go back to work but never received response. It has been over 2weeks and I cannot get a straight answer. Help or I will have to cancel my order
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2 REPLIES 2

‎08-26-2016 04:03

‎08-26-2016 04:03

Calling or emailing is really the only way to get an update on this. While the community of users is good, we're not that good!

Mike | London, UK

Blaze, Surge, Charge 2, Charge, Flex 2 - iPad Air 2, Nokia Lumia 925 (Deceased), iPhone 6

Take a look at the Fitbit help site for further assistance and information.

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‎08-29-2016 05:49

‎08-29-2016 05:49

A warm welcome to the Community @Mstand and @MikeF thanks for stopping by and for the information. Woman Happy We don't have the proper tools to see this information, I recommend contacting our support team one more time but this time please do it via chat. I know they advocate will be glad to help you out. 

 

Let me know how it goes. Woman Wink

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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