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Pre-Order Problems

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‎02-08-2016 14:42

‎02-08-2016 14:42

The FitBit website doesn't seem to be letting me pre-order the Blaze.  I get to the screen where I enter my credit card information, but when I enter it and click "Next," it tells me my card can't be validated. It's the same card I've had and have used online before. Not sure what the issue is. Help! 

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‎02-08-2016 14:54

‎02-08-2016 14:54

@lmp005 Hey there! Sorry about the timing- the Fitbit strore is currently down for a bit of maintenence. I'll be sure to keep you updated with information- hopefully were not down for too long. 

Community Moderator - English/EspañolEmerson | Community Moderator - English/Español

I run all over SF. What's your story?

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3 REPLIES 3

‎02-08-2016 14:54

‎02-08-2016 14:54

@lmp005 Hey there! Sorry about the timing- the Fitbit strore is currently down for a bit of maintenence. I'll be sure to keep you updated with information- hopefully were not down for too long. 

Community Moderator - English/EspañolEmerson | Community Moderator - English/Español

I run all over SF. What's your story?
Best Answer

‎02-08-2016 14:55

In response to EmersonFitbit

‎02-08-2016 14:55

Thank you for your quick response! I will try back later!

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‎02-08-2016 15:00

In response to lmp005

‎02-08-2016 15:00

Sure thing! It should be up and running shortly. Thanks for your patience!

Community Moderator - English/EspañolEmerson | Community Moderator - English/Español

I run all over SF. What's your story?
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