06-06-2019 08:47
06-06-2019 08:47
I've had a few different FITBITs since 2013, and this is my 2nd BLAZE watch- 1st was totally damaged in an accident. This watch is about 1 1/2 yrs. old and besides bands breaking haven't had ANY issues till about 2 months ago. I never wear it in or around water, so it HASN'T gotten wet but...
- Syncing issues with incorrect TIME, 2- months ago
- NOT holding a charge for more than 10 hrs., early last month
- Blank screen yet still counting steps and HRT Monitor working via Fitbit APP, last week...
I did the Reset option- (left / bottom right button hold) and let the watch stay in the charger over the weekend... Sunday evening went to check- EVERYTHING work normally.
- Woke up today to the Overtemp Icon and the unit MAD hot while in the charger, took it out to cool down it shows 2 bars of battery after overnight in cradle... placed back in charger for 1 hr- showed FULL battery... Watch is now OFF and dead battery icon after 3 hrs. of usage.
I would like some CS help, These aren't cheap $50 throw away watches... For $200- repairability should be an option or at least to be used for an upgraded style if not longer available... BLAZE >>> Versa / Ionic...
06-06-2019 11:24
06-06-2019 11:24
Welcome to the forums!
You need to contact support. Use the help link at the top of the forum.
But I would not charge it any more if its overheating
Hope to see you around!
Wendy | CA | Moto G6 Android
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