04-30-2018
12:38
- last edited on
05-03-2018
09:20
by
FerdinandFitbit
04-30-2018
12:38
- last edited on
05-03-2018
09:20
by
FerdinandFitbit
Not on Fitbit, or my Blaze - but on trying to get it to work with my Iphone 6S+. I've spent quite a few hours trying to get calls, texts, calendar events, and email notifications to it with no luck. Some do show, ie AirBnB, news updates. I had a Charge HR which used to show what it could then stopped with most notifications so I changed to the Blaze. I previously had another Blaze which seemed to show all but the email from what I remember, it got wet so I changed to the Charge HR.
I get the feeling it is in my IOS or phone settings somehow? Really don't want to go IWatch and leave Fitbit, but that is my next step.
notifications on Blaze are ON
app notifications on Fitbit App are ON
Mahalo in advance for any and all help!
Moderator edit: Updated subject for clarity
05-03-2018 09:19
05-03-2018 09:19
Aloha @Hwnwhaler! 🙂 Welcome to the Fitbit Community Forums!
I'm sorry to hear that you're having a hard time getting the notifications to work properly on your iPhone 6S+ but I'll be happy to help you out and thanks a lot for what you've tried to get this to work.
If the main problem is with the notifications, for app notifications make sure that after the Blaze is paired to your account, you receive at least one notification to your phone from the app you're trying to get notifications on your Blaze. Once you've received the first notification, go into the Fitbit app, then tap on the icon of your tracker at the top right corner and scroll down to Notifications. Go to App notifications and here, look for the app you'd like to get notifications from and enable it. If the app doesn't appear, force quit the Fitbit app and open it again and when you go into the App notifications settings, the app you'd like to get notifications from should be listed there.
If that doesn't work, please first, sync your tracker. Then, remove the Bluetooth bond between your phone and your tracker. Then go to the Bluetooth settings on your phone. On your connected devices, look for your tracker. Tap on it, then choose the option that says "Forget this device" and after that, go to the Fitbit app. Tap on the icon of your tracker at the top left corner and scroll down to Notifications. Enable them and it will ask your permission to set up notifications, just agree to it and after that, notifications should start comingh through without a problem.
Hope this helps. Please let me know if you need more help!
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05-07-2018 19:53
05-07-2018 19:53
Thank you very much for the suggestion. I’m getting all notifications now except for text messages.
Be gone through the steps suggested several times and still no luck. Any more things to look at?
05-12-2018 12:39
05-12-2018 12:39
Anyone have any suggestions how to get text messages on my Blaze??
mahalo and thanks for any help!!!!