05-25-2016 13:50
05-25-2016 13:50
Best Answer05-26-2016 00:00
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
05-26-2016 00:00
Syncing can be quite troublesome and be caused by all sorts of issues. There's a troubleshooting guide here:
http://help.fitbit.com/articles/en_US/Help_article/I-can-t-sync-my-tracker/
05-27-2016 11:30
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
05-27-2016 11:30
Hello @Bigsid64 do you also sync through a phone?
If the phone is nearby you will need to disconect the Blaze from the phone before the tablet will be able to sync it. The easiest way to do this is by turning the phones BT off.
This is a limitation of BT amd not Fitbits
05-28-2016 12:01
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
05-28-2016 12:01
Hello @Bigsid64 welcome to the Fitbit Community! Did you follow the troubleshooting steps provided by @SteveH? Also as @Rich_Laue mentioned if you receive call, text, or calendar notifications on your Fitbit tracker, your tracker has a Bluetooth "bond" with the mobile device that sends the notifications. This bond prevents the tracker from syncing with another mobile device or a computer. And turning off the Bluetooth of the other device eill help you sync.
Thanks for stopping by! 🙂
It is health that is real wealth and not pieces of silver and gold! Share your story!
06-18-2017 01:25
06-18-2017 01:25
Thank you for your advice
06-18-2017 01:27
06-18-2017 01:27
Thanks for the advice
Best Answer