12-15-2016 12:28 - edited 12-15-2016 12:34
12-15-2016 12:28 - edited 12-15-2016 12:34
This morning my battery was almost dead (despite being charged 3 days ago), and it turned off. I had to press both the left and bottom right key to re-start it, which turned it back on. Now, it will not display the correct time or even sync properly; I have restarted it numerous times, removed the fitbit from the app on the phone and even removed the app and re-downloaded it to sync properly, but now it will not even pair the two!
12-15-2016 13:52
12-15-2016 13:52
You are going to have to reconnect the tracker to your fitbit account.
I would remove the tracker from your phones Bluetooth setting, this tells the phone to forget it, removing from the app just causes more problems.
Also do a shutdown of both the phone and tracker.
One more note, is there any other device nearby, within 30 feet, if so turn it's Bluetooth off.
12-16-2016 03:59
12-16-2016 03:59
Glad to see you in our Community @phisigtheduck and @Rich_Laue thanks for stopping by.
I agree with our friend here, you need to paired the tracker one more time in order for it to sync properly and display the correct time. I recommend following the setup procedure directly from a computer.
I hope this helps, let me know how it goes.