Reminders to Move are Inconsistent

[ValerieR]

Hi!

My hourly Reminders to Move don't notify me consistently throughout the course of a day. I know that it won't remind you if you've already hit 250 steps, but when I haven't, sometimes I get a reminder and sometimes I don't.

I've attempted to restart my Blaze, but that hasn't helped.

Has anyone had this issue? Any ideas?

Thanks!

[SilviaFitbit]

Welcome to the Community @ValerieR! Thanks for letting me know that you've restart your Blaze. I would like you to confirm that you followed this procedure to restart it. Additionally, I would like you to disable the reminders:

- Go to your online Dashboard > click on settings > Blaze tracker 

- Click on reminders to move > disable > save > sync 

After this, setting them up again and keep monitoring them. 

Hope this helps! Let me know how it goes. 

[ValerieR]

Thanks, Sylvia!

That's correct, I did follow those restart instructions.

I've just disabled and re-enabled the Reminders to Move, and I will check back later in the week if I'm still noticing issues.

[ValerieR]

Welp, now it seems as though my notification issues have spread beyond just my Reminders to Move. It seems I'm randomly not receiving running lap notifications and text notifications as well. Any ideas?

[Rich_Laue]

Before starting your next run, press the settings gear and check that laps are turned on?

[ValerieR]

Yep, they are. I have them set to .25 miles. I'll get one or two throughout the course of a 2.5 mile run, but they definitely aren't every .25 miles.