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Replacement Pebble doesn’t fit band

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Fitbit have just sent me a replacement pebble for my blaze as my original was faulty- it doesn’t fit in the band. The band is a blaze original. Have they changed the size?

 

 

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Try the chat option or call?

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I assume you mean they sent you a replacement Blaze. (It is not a Pebble.) Didn't a band come with it?

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The electronic part without the band is pretty well known as being the pebble. The OP is correct in calling it that. Claire, think the first thing I would have done is contact support. Have you done that yet?

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The Fitbit support referred to it as a pebble. They didnt send a new band- only replaced the faulty part which was the ‘pebble’. I have tried contacting support but haven’t heard back yet.

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Try the chat option or call?

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