04-20-2016 03:25
04-20-2016 03:25
I just got my Blaze on Saturday and I am noticing a lot of things...it doesn't count my steps correctly, its tell me I took stairs when I didn't, it has me doing steps in the middle of the night (which is freaking me out by the way) and the heart rate monitor is not working right. I don't want to return it but it just seems like all of these are common complaints and I don't know how to correct it other then returing it and seeing if a new one does the same thing....Help! (this is my first fitbit, not a happy customer at this point).
05-12-2016 11:04
05-12-2016 11:04
Hi Angela!
The device I wear on my ankle is a Charge. I have been following the forums for awhile now to see how it is going before actually deciding to "Blaze" a new trail.
Your message was excellent timing - I actually just got home with my new Blaze about 15 minutes ago 🙂
03-29-2017 19:55
03-29-2017 19:55
Please post the info to return. I will be returning mine due to a skin burn caused by the sensor.