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Run not logged on Strava

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‎10-11-2017 14:17 - edited ‎10-11-2017 14:18

‎10-11-2017 14:17 - edited ‎10-11-2017 14:18

Hi all

 

Got a blaze a couple of days ago so still getting used to it. Went out for a run this morning, GPS was fine, everything connected yet it won't upload to Strava

 

Am I missing something?

 

Many Thanks

Nicki

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‎10-12-2017 06:14

‎10-12-2017 06:14

It's great to welcome you @Nicki101.

 

If you are not able to see you exercise in the Strava app, I recommend removing this app from your Fitbit account by doing the following from a computer:

 

  1. Click the gear icon
  2. Click Sharing
  3. Next to Strava click remove

 

After this you can add this app again by doing the following:

 

  1. Visit http://strava.fitbit.com/ and tap or click Connect.
  2. Log in to your Strava account.
  3. When prompted, authorize Strava to connect to your Fitbit account and follow the on-screen instructions.

 

I hope this helps, let me know the outcome. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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