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Running GPS distance inaccurate

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‎02-14-2018 01:19 - last edited on ‎02-14-2018 05:13 by Moderator Alum

‎02-14-2018 01:19 - last edited on ‎02-14-2018 05:13 by Moderator Alum

Hi there. I have recently gone from a Surge to a Blaze and my usual 5k running route has changed to a 5.5k route? Any ideas why a 2 week old watch would be so different in GPS tracking?

 

Moderator edit: Clarified subject

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‎02-14-2018 05:12

‎02-14-2018 05:12

Welcome to the Community Forums @SteButler! 🙂

 

I'd like to know if when you're going out for your runs, you make sure that your tracker connects to your phone's GPS before starting your run... If not, this could be causing your tracker to report your distance based on the steps taken using your stride length instead of using GPS which should be more accurate.

 

Just in case, you can try to restart your tracker. You can easily do this by pressing the left and lower right buttons for 10-12 seconds. This will make your tracker to reboot.

 

Let me know if there's any change!

Ferdin | Community Moderator, Fitbit

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‎02-14-2018 08:03

In response to FerdinandFitbit

‎02-14-2018 08:03

Thank you I will try that on my run tomorrow.



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