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Scratched screen

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‎04-10-2017 04:30

‎04-10-2017 04:30

I've just managed to scratch my blaze screen. Is there a recommended place to get it repaired? 

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‎04-12-2017 05:20

‎04-12-2017 05:20

A warm welcome to the Community @Sam1980. Regarding to your question, no, there's not a place to send the tracker to fix it. But I will be glad to help you with it, could you please tell me how the scratch appeared?

 

Hope to hear from you soon. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎04-12-2017 14:56

In response to AlejandraFitbit

‎04-12-2017 14:56

I scratched it on a tree stump while out running.

Sent from my iPad
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‎04-12-2017 14:57

In response to Sam1980

‎04-12-2017 14:57

I had a similar one - I got a minor scratch on my Blaze face pulling my mail out of our mail box. I'd love to know of any suggestions to buff it out if there are any.

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‎04-13-2017 04:16

In response to SunsetRunner

‎04-13-2017 04:16

Thanks for the information @Sam1980 and @SunsetRunner it's great to see you around. Regarding to your trackers inconvenience, I recommend keeping an eye on your inbox for further assistance. In the meantime, please take a look at our warranty policy.

 

See you around. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎07-10-2017 08:13

In response to AlejandraFitbit

‎07-10-2017 08:13

Hi, earlier today I was grabbing cereal from my cupboard and my wrist brushed against the handle and the face of my Fitbit Blaze is scratched. I've had it since March and have never had an issue and I would understand if I dropped it or something but this was a pretty weird way to damage a fitness tracker. Is there anything that I can do about this? 

 

 

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