05-24-2018 07:33
05-24-2018 07:33
The screen on my fitbit blaze is consistently jumping and out of alignment. I've reset the tracker and updated the firmware but it's still doing it . How do I fix it?
05-28-2018 07:04
05-28-2018 07:04
Sometimes doing the restart 3 times in a row helps
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1
If that does not help contact support
http://help.fitbit.com/?l=en_US&cu=1&fs=ContactUs
Wendy | CA | Moto G6 Android
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05-28-2018 07:09
05-28-2018 07:09
Welcome to the Forums @Ryan2305! I apologize for the delayed response.
Thanks for trying to restart your Fitbit and updating the Firmware!
I have notified our Support team about this situation and they should be getting in touch with you about this. Please keep an eye on your email's inbox.
Let me know if you have any further questions.