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Screen not turning on

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‎01-30-2018 12:09

‎01-30-2018 12:09

My blaze screen doesn't seem to want to turn on, but the heart rate lights are still going. Anyone else have this problem or know what to do? Plus it doesn't seem to like to Bluetooth to my phone half the time.

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‎01-31-2018 04:38

‎01-31-2018 04:38

A warm welcome to the Community @Airbornnative.

 

If your Blaze isn't turning on, I recommend restarting it by doing the following:

 

  1. Press and hold the back (left) and bottom buttons until you see the Fitbit logo on the screen. This should take less than 10 seconds.
  2. Let go of the buttons.

 

About the syncing issue, follow the instructions provided in the Having trouble syncing? post.

 

Let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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