Screen not working on Blaze

[Katintepuke]

My screen is not working, I have reset it heaps and sometimes it works again but sometimes not. It still tracks as normal and alarm works and once I saw a txt very dull in the back ground and today I stopped tracking a workout by pressing where the stop and pause buttons are even thou I could not see them. Can anyone help?

[SunsetRunner]

Hi @Katintepuke

Feel free to contact the Fitbit Support Team (Click / Tap here to contact)

Optionally check out Returns & Warranty before contacting support.

Mention what you've already tried to speed things up.

[Rich_Laue]

My thought would be to swipe over to settings, tap, then go down to brightness, change it.

[Katintepuke]

Thanks, but can't see anything on the screen since yesterday morning so don't know which menu I'm in

[Katintepuke]

Thank you, I have contacted them already just thought I'd try this avenue just in case someone else is having the same problem. Thought they would take a lot longer as it said 2 days but I have received an email from them this morning.

Thanks
Kat