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Screen stuck with the Fitbit logo

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‎03-12-2020 14:27 - last edited on ‎03-13-2020 10:17 by Moderator Alum

‎03-12-2020 14:27 - last edited on ‎03-13-2020 10:17 by Moderator Alum

today I went to put on my Fitbit Blaze notice it was flashing the blue icon I have tried the reset method and it does nothing held all buttons nothing it just keeps flashing 

 

 

Moderator edit: subject updated for clarity 

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‎03-13-2020 10:17 - last edited on ‎12-13-2024 11:48 by Fitbit Moderator

‎03-13-2020 10:17 - last edited on ‎12-13-2024 11:48 by Fitbit Moderator

Hello @scott-1968, welcome to the Fitbit Community forums. 

Thank you for sharing this information about the screen of the Blaze being stuck with the Fitbit logo and for confirming that you already tried to restart the device. 

I've gone ahead and sent your information to the Customer Support team for further assistance, so you should be getting a reply soon. Keep an eye on your inbox. 

Let me know about te outcome. 

Davide | Italian and English Community Moderator, Fitbit


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