06-06-2016 20:08
06-06-2016 20:08
Answered! Go to the Best Answer.
09-01-2017 07:00
09-01-2017 07:00
It's not working for me. I've tried resetting, it's like the left button is not working?
09-05-2017 20:26
09-05-2017 20:26
Unfortunately this fix does not seem to be working for me. When I push the top and bottom buttons on the right hand side nothing happens after 10 to 15 seconds. Do you have any other suggestions?
Thank you
@FerdinandFitbit wrote:Hi there @Rayray1. Great to see you in the Community! 🙂
If your screen is not swiping to the sides, I'd recommend restarting it by pressing the left and the lower right buttons together for 10-15 seconds. This will make your tracker to turn off and turn back on and this should fix the problem.
Let me know how it goes!
09-05-2017 20:29
09-05-2017 20:29
My apology I read the fix wrong. The fix worked perfectly. Thank you
09-13-2017 15:09
09-13-2017 15:09
@dsuter, I have a surge and have the same problem!! Irritating. Did you ever get a fix?
09-14-2017 04:28
09-14-2017 04:28
09-14-2017 04:54
09-14-2017 04:54
was not able to make it work tried several times for 15 seconds both buttons.
09-14-2017 05:37
09-14-2017 05:37
09-14-2017 15:40
09-14-2017 15:40
09-14-2017 16:30
09-14-2017 16:30
I have done that about 15 times. Sometimes it fixed it, most of the time it doesn't. My surge is now just a watch that lets me start only a "Free run" (the only thing i can navigate to with the buttons). VERY FRUSTRATING!!!!!
09-14-2017 17:50
09-14-2017 17:50
My blaze is having the same problem. Unfortunately I can't restart it either as I have found my lower right button is not working either. Any other suggestions please?
09-14-2017 18:14
09-14-2017 18:14
09-14-2017 18:43
09-14-2017 18:43
@Wito, if you press the home button and lower right button and hold for the 15 sec, it "looks" like it doesn't do anything, but the display fades to blank. When that happens, press the home button which turns the watch back on
12-12-2017 21:03
12-12-2017 21:03
My screen still won’t swipe, I have tried everything. I am ready to return it. It’s brand new and it’s as if it’s not touch screen
12-12-2017 21:09
12-12-2017 21:09
Same! It’s making me crazy
12-13-2017 04:19
12-13-2017 04:19
Worked for me. Thank you!
12-13-2017 04:56
12-13-2017 04:56
12-14-2017 13:43
12-14-2017 13:43
01-14-2018 03:01
01-14-2018 03:01
My Fitbit blaze wouldn’t swipe and I found this post and tried resetting it and it worked thanks so much 🙂
09-20-2018 20:41 - edited 09-20-2018 20:44
09-20-2018 20:41 - edited 09-20-2018 20:44
IhaveI the same problem
09-20-2018 20:47
09-20-2018 20:47