Screen won't swipe

[Rayray1]

My screen won't super side to side so I can't see my steps or anything, will only swipe to notifications

[BlingRunner]

It's not working for me. I've tried resetting, it's like the left button is not working?

[Kridge]

Unfortunately this fix does not seem to be working for me. When  I push the top and bottom buttons on the right hand side nothing happens after 10 to 15 seconds. Do you have any other suggestions? 

Thank you 

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@FerdinandFitbit wrote:

Hi there @Rayray1. Great to see you in the Community! 🙂

If your screen is not swiping to the sides, I'd recommend restarting it by pressing the left and the lower right buttons together for 10-15 seconds. This will make your tracker to turn off and turn back on and this should fix the problem.

Let me know how it goes!

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[Kridge]

My apology I read the fix wrong. The fix worked perfectly. Thank you 

[combak77]

@dsuter, I have a surge and have the same problem!!  Irritating.  Did you ever get a fix?

[dsuter]

No sadly I did not

Sent on the move!

[Wito]

was not able to make it work tried several times  for 15 seconds both buttons.

[Rayray1]

Yes. I had to reset it. You hold down the single button on ur left if
looking at it and the bottom button on the right , hold down at the same
time and it will reset.

[dsuter]

Sent on the move!

[combak77]

I have done that about 15 times. Sometimes it fixed it, most of the time it doesn't.  My surge is now just a watch that lets me start only a "Free run" (the only thing i can navigate to with the buttons).  VERY FRUSTRATING!!!!!

[Trisha76]

My blaze is having the same problem.  Unfortunately I can't restart it either as I have found my lower right button is not working either.  Any other suggestions please? 

[Wito]

Thank you so much for your advice.

But my Fitbit still not working.

I will keep trying.

[combak77]

@Wito, if you press the home button and lower right button and hold for the 15 sec, it "looks" like it doesn't do anything, but the display fades to blank. When that happens, press the home button which turns the watch back on

[Nickmc69]

My screen still won’t swipe, I have tried everything.  I am ready to return it.  It’s brand new and it’s as if it’s not touch screen

[Nickmc69]

Same!  It’s making me crazy 

[Ally.1]

Worked for me.  Thank you!

[Rayray1]

I had to reset, so I just held down the power button and the lower button
at the same time. Hold for a few seconds and it will reset.

[cgturlik]

Thanks. I tried everything and ended up replacing it. New one works great though!

[Rebecca91]

My Fitbit blaze wouldn’t swipe and I found this post and tried resetting it and it worked thanks so much 🙂 

[Oliviarobinson6]

IhaveI the same problem

[Rayray1]

Hold left and right button at same time it will reset and work