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Select Button/ Volume Down Button Missing or Fall down from Frame

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‎03-23-2016 04:57

‎03-23-2016 04:57

I purchased Fitbitbit Blaze. After 03 days of usage Button Missing or Fall down. Exactly why it fall down or when it gone missing I didn't notice. But I was just traveling from my office in my office cab. I registered a complaint n got case no. for the same. Still 04 days gone by, no response. Any help???
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‎03-23-2016 07:57

‎03-23-2016 07:57

If customer service has not yet contacted you in the next day or two, I would call them again.

Scott | Aviano Italy

Force, One, Charge, Charge HR, Surge - iOS

Take a look at the Fitbit help site for further assistance and information.

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‎03-24-2016 06:30

‎03-24-2016 06:30

Welcome to the forums @Saikrushna! I have checked on the status of your Customer Support case and you should have an update by now. 

 

Keep me posted! Smiley Happy

Fitbit Community ModeratorHelena A. | Community Moderator, Fitbit

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‎04-03-2016 19:24

‎04-03-2016 19:24

Samething has happened to me. The "back" button on the frame has broken off. I sent an email to customer service and now waiting for their response. 

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