help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Setup Blaze

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎09-10-2016 23:30

‎09-10-2016 23:30

Just received Blaze. Says give it up to 10 minutes to update and it's been 40 mins and only an 1/8 done.  Am I doing something wrong?

Best Answer
0 Votes
1 REPLY 1

‎09-11-2016 08:26

‎09-11-2016 08:26

Asong as you see the bar moving you could let it go. 

Personally i would kill the app, i assume your using a phone. 

Now restart the update 

Use cellular network, not WiFi if on an android phone. 

 

Or try a win10 computer using its nAtive BT or connect through the charging cable. 

If this is not your first fitbit, your computer may already be setup and you can use that. 

Best Answer
0 Votes