02-06-2018
06:37
- last edited on
02-07-2018
04:46
by
AlejandraFitbit
02-06-2018
06:37
- last edited on
02-07-2018
04:46
by
AlejandraFitbit
Hi there, I have read many, many posts on the issues between s8+ and the Blaze ... I am wondering if anything has been resolved? I cannot receive notifications on my s8+ from my Blaze as well as it continues to reject the pairing to Bluetooth. Please help!
Moderator edit: subject for clarity
02-07-2018 04:49
02-07-2018 04:49
A warm welcome to the Community @ecogs.
Thanks for troubleshooting this by yourself. I would like to know if you keep having issues setting up your tracker? If you do, I recommend restarting it and follow the procedure provided in the How do I set up my Fitbit device? article. Once you paired your device you need to follow the process provided in the How do I setup calls/texts notifications? post in order to receive notifications.
I hope this helps, let me know the outcome.
02-11-2018 01:10
02-11-2018 01:10
Please remember that the threads you read also mentiothat that the user is unable to pair the tracker to the phone. The rejected by the blaze message will be received every time @ecogs. You need to follow @AlejandraFitbit's instructions.
I will also add that if your phone does not show notifications on its lock screen, no notifications will be sent to the tracker.
Also make sure that Fitbit notifications are running.
02-11-2018 03:13
02-11-2018 03:13
FWIW I'm on a Samsung S8 and all is working well. We basically have the same hardware except yours is better.