03-22-2017 22:04
03-22-2017 22:04
03-22-2017 23:04
03-22-2017 23:04
Same problem here.
03-23-2017 00:36
03-23-2017 00:36
me too.....
03-23-2017 00:40
03-23-2017 00:40
Same here. Latest Firmware and lates app Version for ios.
No sleep data available.
03-23-2017 02:41
03-23-2017 02:41
I have the same problem. No automatic tracking. I have to put it in manually after waking up and it then shows restless periods, fortunately. Also random sleep tracking in the middle of the day.
03-25-2017 18:40
03-25-2017 18:40
I have exactly the same problem. No sleep recording since last firmware update. I have to put it manually. After adding it manually it shows the sleep pattern correctly with restless times. But after that it will record sleep during the day when I am just taking a little rest without sleeping.
03-26-2017 00:13
03-26-2017 00:13
Same problem here with iOS app. Put in the time manually and it seems to work.
Have even tried a new installation and set up...
Hope they fix it soon!
03-26-2017 01:17 - edited 03-26-2017 01:18
03-26-2017 01:17 - edited 03-26-2017 01:18
Same here. I tried downgrading the android app and syncing with a PC buth I can't see the sleeping data. So, it's the new firmware
03-26-2017 05:35
03-26-2017 05:35
Same here, iOS
😔
03-26-2017 09:01
03-26-2017 09:01
Same problem .............
03-26-2017 10:50
03-26-2017 10:50
I have the same problem with the iOS app. No sleep tracking at night when I'm actually awake, but random 2 hours sleep at 2pm when I was awake...
03-27-2017 08:36
03-27-2017 08:36
Same problem, and even a drain battery bigger than usually
03-27-2017 11:25
03-27-2017 11:47
03-27-2017 11:47
My sleep initially didn't show up in my app this morning, but it did show up on the website. When I checked the app later, it was there. Maybe check the website? I think they're adding the sleep stages stuff and the website isn't getting any of the fancy new stuff, at least not yet.
04-24-2017 06:37
04-24-2017 06:37
Same problem with Charge 2. Data are there when you click on the tile but do not show up on dashboard. Have tried restarting three times, etc. Nothing works.