help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Sleep Phases way off again

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎09-26-2017 05:11

‎09-26-2017 05:11

Had a solid 8 hrs last night.

Fitbit tracked lass than 3 😞

Best Answer
0 Votes
1 REPLY 1

‎09-26-2017 05:40

‎09-26-2017 05:40

Hi there @Jamez, great to see you in the Community Forums! 🙂

 

I'm sorry to hear that your Blaze didn't record your complete night of sleep 😕

 

Did you by any chance recall waking up in the night and walking somewhere?  The bathroom maybe? Also, did it track just the first three hours or was that three hours in between or the last three hours of your sleep?

 

Has your tracker been recording your sleep accurately lately? If so, have you tried to restart your tracker and see if this makes any difference? If not, you can easily do this by pressing the left and lower right buttons for 10-12 seconds. This will make your tracker to reboot.

 

Hope this helps and if you need more help with this, let me know. I'll be happy to help!

Ferdin | Community Moderator, Fitbit

Help others by giving votes and marking helpful solutions as Accepted

Best Answer
0 Votes