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Sleep is registered in chunks

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‎09-29-2017 05:39 - last edited on ‎09-29-2017 10:30 by Fitbit Moderator

‎09-29-2017 05:39 - last edited on ‎09-29-2017 10:30 by Fitbit Moderator

I just got my blaze. Everything is great but the sleep. It is saying every morning that the server can't record the data and then only records my sleep in chunks. So I am not getting sleep stages and it doesn't think I am sleeping long enough.

 

Moderator edit: Updated subject for clarity 

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‎09-29-2017 10:27

‎09-29-2017 10:27

Welcome to the Community, @Nedwards1221! It's great that you've just got your Blaze. Robot Happy 

 

It's not common to know that the sleep stages are being registered in chunks. In order to make sure that the sleep stages will be registered properly, I recommend the following:

- Restart your tracker 

- Check that the tracker is snug on your wrist

- If the setting was set to sensitive, switch it to normal

 

If you're still experiencing this, try it out for a couple of nights wearing it on your non-dominant hand. As an alternative solution, you can manually edit the sleep log to reflect the time you actually slept. 

 

Let me know the outcome! 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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