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Sleep not working - weird error

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‎10-16-2017 17:12

‎10-16-2017 17:12

I've had my Blaze for a few weeks, and Sleep Stages have been working almost perfectly so far-- except for last night. When I woke up and tried to sync my Blaze in the app, my Sleep looked like this:

 

 

 

This has never happened before, not even with the Charge HR I had for 2 years before this. I didn't sleep any differently than ever before, and I even restarted and reinstalled the app. What happened???

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‎10-18-2017 12:07 - edited ‎10-18-2017 12:08

‎10-18-2017 12:07 - edited ‎10-18-2017 12:08

Hi there @CharliK. Great to see you in the Community Forums! 🙂 

 

I'm sorry you're having problems with your sleep not being recorded properly 😕

 

I can't see the picture that you attached for some reason, but since you've already restarted it, how did it go for the next night? Was it able to record your sleep properly or are you still having problems with it?

 

Let me know if you need more help with this after that!

Ferdin | Community Moderator, Fitbit

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