Sleep phases

[Julata]

Hello!!!

I have a Blaze, and i used it since 7 days ago. Only one night the blaze recorded the diferents sleep phases...(Rem, light, deep) The other nights only recorded if i was awaken, or slept... 

Whay can i do??

Thaks

[FerdinandFitbit]

Hey there @Julata Good to see you in the Forums!

I'm sorry you're having problems getting your Blaze to record your sleep stages accurately.

Just as some facts to keep in mind, in order for you to see sleep stages on your sleep logs, you must have been sleeping for over 3 hours. Your tracker needs at least 3 hours of sleep data to estimate your sleep stages, so you won’t see sleep stages for shorter naps.

In general, here are some tips to take into consideration and reasons why you might not be seeing sleep stages on your dashboard:

You will see a sleep pattern instead of sleep stages:

• If you slept in a position that prevented your tracker from getting a consistent heart-rate reading or wore it too loosely on your wrist
• If you slept for less than 3 hours
• If your tracker’s battery is critically low

Hope this helps and please let me know if you need anything else!