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Sleep time recording incorrectly

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‎09-25-2018 02:15

‎09-25-2018 02:15

 My Blaze is around 2 months old. Few weeks ago it stopped recording my sleep time correctly. It begins sfter midnight at various times. I wear it correctly on my arm, per the guide,  I rarely change position in my sheep, and I fall asleep a few minutes after my head hits the pillow. In fact I never hear my husband when he comes into bed. None of the articles helped so far.

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‎09-26-2018 04:16

‎09-26-2018 04:16

It's great to welcome you @Shapre.

 

Thanks for troubleshooting this by yourself. Have you tried to restart your tracker? If you haven't, I recommend restarting it by doing the following:

  1. Press and hold the back (left) and bottom buttons until you see the Fitbit logo on the screen. This should take less than 10 seconds.
  2. Let go of the buttons.

 

In the meantime, I recommend editing your sleep information.

 

Let me know the outcome. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎10-01-2018 15:22

In response to AlejandraFitbit

‎10-01-2018 15:22

Hello,I did try restarting my fitbit as you suggested. It appeared to record my sleep correctly that nite but went back to not recording my sleep till after 12 midnite, when in fact i go to bed around 9:30 - 9:45. I have no problem falling asleep.


Sent from my Verizon, Samsung Galaxy smartphone
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