03-02-2018 04:25
03-02-2018 04:25
My blaze isn’t tracking my sleep.
03-02-2018 16:54
03-02-2018 16:54
Did you find out how to resolve? Mine quit tracking sleep as well.
03-03-2018 14:53
03-03-2018 14:53
I have the same issue and my 250+ steps per hr tracker has gone down too. Must be a glitch on the update
03-04-2018 03:04
03-04-2018 03:04
Hey @AndiTay, @Bonwhite88 and @Geordiemark welcome to the Community.
If your trackers aren't registering your information, I recommend restarting them by doing the following:
I hope this helps, let me know the outcome.
03-04-2018 21:54
03-04-2018 21:54
Hi done that, didn’t work. This is deffo since the update. My screen now shows same info for all of last week yet if I go into sleep or step I see correct info
As you can see from screen shots something is not right
03-04-2018 23:43
03-04-2018 23:43
Also have same issue with 250+ steps counter, see screen shots
Again a reset does not work. Any ideas.
Thanks
Mark
03-05-2018 07:24
03-05-2018 07:24
03-05-2018 15:37
03-05-2018 15:37
Hi mine does track but when you want to check it against previous day by swiping left, it gives exactly same time, keep swiping left and results are the same
03-06-2018 05:25
03-06-2018 05:25
Restart didn’t work. Guess I’ll call Fitbit.
03-07-2018 05:04
03-07-2018 05:04
03-07-2018 06:28
03-07-2018 06:28
It didn’t work
Same results for each day
03-07-2018 06:33
03-07-2018 06:33
Are you able to compare against previous day. On dashboard it gives me the same result since the update but tap the sleep bit and see you pattern in more detail and it is all correct. To me it looks as if there is an issue with the dashboard linking to results
03-07-2018 12:19
03-07-2018 12:19