05-16-2016 20:18
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05-16-2016 20:18
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I am surprised at the solution suggested. What else is incorrect?
05-16-2016 23:25
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05-16-2016 23:25
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I'm surprised your not concerned about the Steps tour getting while driving.
Stairs are detected by monitoring the change in air pressure, but will only be added while walking.
When a car has bad or stiff suspension, then any step counter from any company, may give extra steps. This happens because the counter is bouncing around.

05-17-2016 17:41
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05-17-2016 17:41
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If the stairs are off then steps and pulse may be off too. So far I have no solution except to change it on my computer instead of Fit Bit claiming responsibility for a faulty product.

05-19-2016 06:32
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SunsetRunner
05-19-2016 06:32
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I also find the stair count very inaccurate. I live in a three story townhome and kept track one day. I did go up and down the second flight about 10 times or so throughout the day. Blaze showed over 40 flights of stairs.

05-20-2016 01:27
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05-20-2016 01:27
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It's a little tenuous to claim that just because one sensor has limited capability then other sensors might also be limited. I guess it's true to the extent that everything is limited in some way shape or form but that's such a general statement as to be almost meaningless.
No one is 'blaming' anything here but simply describing the reality of the way these sorts of products work and the limitations that this implies. If you want an absolutely accurate count of the number of stairs you climb in a day then you probably need a man with TV camera following you around to record them for you so you can review the evidence later. Failing that, you need to find a compromise solution and, at the moment, air pressure measurements are the best anyone can do.
Mike | London, UK
Blaze, Surge, Charge 2, Charge, Flex 2 - iPad Air 2, Nokia Lumia 925 (Deceased), iPhone 6
Take a look at the Fitbit help site for further assistance and information.

05-20-2016
20:39
- last edited on
05-21-2016
09:51
by
AndrewFitbit
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05-20-2016
20:39
- last edited on
05-21-2016
09:51
by
AndrewFitbit
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Do you work for fit bit? Or are you simply giving your thoughts?
Thanks,
spelling and or typing errors are bc this was sent from my android device and I might be driving 😉
Moderator edit: personal info removed

05-20-2016 21:01 - edited 05-20-2016 21:06
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05-20-2016 21:01 - edited 05-20-2016 21:06
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@TomBlaze you just have to look at @MikeF's sigh and click on the link for your answer to the first question.
As for if this is his personal thoughts, well yes/no his comment is based on reality.
The Fitbit measures the change in altitude by air pressure. Basically you take a scale measure how much the air weighs, then climb up 10 feet and measure there weight of the air again. The difference is the amount of weight change that the scale sees.
Note let's look at the scales sensitivity, the bigger the sensor the more sensitive the scale is. If you look carefully you will see a hole in the tracker, this will give an idea on how big the sensor is.
Doing a little math and thinking the actual sensor might be twice the size of the hole, we are looking at a change in pressure that's equivalent the weight of a peice of paper 1X1.5 inchs big.
Now to make things interesting let's add some wind, or the fan m the window, an approaching storm, that lowers the air pressure making the Fitbit think your gaining altitude, or on my case a negatively pressurized building, just by walking in always get one floor.

05-21-2016 07:59
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05-21-2016 07:59
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I can accept it if the answer is simply that the technology is not perfect.

05-21-2016 10:09
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05-21-2016 10:09
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@TomBlaze It's not counting stairs, it's counting floors. One floor = a change in elevation of at least 10 feet (going up). While driving, your tracker may pick up extra data. If you want to delete the extra data, you can log a driving activity.
You can also try switching the "Dominant Hand" setting to "Dominant" in your device settings. The dominant wrist setting decreases the sensitivity of step counting and should reduce any over counting of steps when your body is not moving.
Hope that helps!

06-04-2016 08:01
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06-04-2016 08:01
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my Blaze only counts about half the times I go up and down stairs at home, and that is only if I exaggerate my arm movments when I go up. I am extremely disappointed as my Charge HR had no problem counting my flights of stairs correctly in the same house. (Same week since my Blaze is new)

06-16-2016 17:56
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06-16-2016 17:56
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Lol, I just got credit for 22, yes, 22 flights of stairs. I live in SE Texas and the closest thing to a hill or stairs near me is a speed bump. I've had two or three show up before, but not 22... I don't do stairs, at all, my knees say no, no, no.

