Stairs not counting

[SunsetRunner]

I had one level of stairs to climb in order to reach my daily goal, I ran up, walked up, marched up and not one of them counted! How does it recognize stair climbing?

Moderator edit: subject updated for clarity

[Rich_Laue · Accepted solution]

It is looking for a change in air pressire, equivalent to a rise of 10 feet. If you have the normal Eight foot ceilngs your Two feet short.

Here is the help doc, which can also be found by clicking on the Help Link below.

http://help.fitbit.com/articles/en_US/Help_article/1136/

http://help.fitbit.com/articles/en_US/Help_article/1141/

[MikeS1971]

If the flight of stairs is less than a rise of 10 vertical feet, then you will have to go up the stairs, back down then back up again until it recognizes a total of 10 feet. You won't have to go back up to the top, just enough to equal 10 feet.

[Elaine7]

I was having the same problem.  After reading through alot of posting - I slide the FB down to my wrist so it was loose.  Just walked 7 flights of stairs and it logged it everytime.  Sure hope this helps and my Charge keeps logging my stairs.  This is my first at Fitness Trackers and I sure hope it works.