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Steps and timezone issues

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‎06-14-2018 06:47 - last edited on ‎06-15-2018 04:59 by Moderator Alum

‎06-14-2018 06:47 - last edited on ‎06-15-2018 04:59 by Moderator Alum

My Fitbit Blaze is not counting my steps and it has the wrong date and time.

 

 

Moderator edit: subject for clarity

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‎06-15-2018 05:04 - last edited on ‎10-28-2025 08:08 by Fitbit Moderator

‎06-15-2018 05:04 - last edited on ‎10-28-2025 08:08 by Fitbit Moderator

A warm welcome to the Community @MsBriteEyes.

It's weird to hear that your tracker stopped tracking your steps and has the wrong time. Are you checking that it is properly syncing? If the issue is directly with syncing, I recommend following the instructions provided in the Why won't my Fitbit device sync? help article.

Let me know the outcome. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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