Steps carrying over from previous day

[Godfather9606]

Whilst the app updates on a new day, it continues to show the previous days data. When syncing to my actual Blaze, the day is correct, however the data is not. The day starts with the previous data still showing. How can I clear the previous days data ?

This problem has not occurred previously and can't find anything on this topic....

Moderator edit: Clarified subject

[FerdinandFitbit · Accepted solution]

Hi @Godfather9606. Great to see you in the Fitbit Community Forums! 🙂

It's very strange that your tracker is carrying data over from previous days. First, I'd like to know if  the time on your Blaze seem correct. If it is not correct, it could be that the wrong time zone is selected, so you will need to select the correct one by going to the Account section on the app at the top right corner, then scroll down to Advanced Settings and here, go to Time Zone. Make sure the correct time zone is selected and also make sure it's set to Automatic.

If that's not the problem, you could try to set up your tracker as a new device. For this, go to the Account section at the top right corner on the Fitbit app and select the option that says "Set up a new device". Follow the on-screen instructions and once you're done, your tracker should be syncing without a problem.

Hope this helps. Let me know if you need more help!