06-07-2018
09:16
- last edited on
06-08-2018
05:55
by
AlejandraFitbit
06-07-2018
09:16
- last edited on
06-08-2018
05:55
by
AlejandraFitbit
My Fitbit count the steps seemingly accurately, but the total shown on the Fitbit dashboard is sometimes less than half of what the actual watch showed.
Moderator edit: subject for clarity
Best Answer06-08-2018 05:57
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
06-08-2018 05:57
Hey @dapeel, welcome to the Forums.
Are you making sure that your Blaze is properly syncing? If your information isn't transferring due a syncing issue, I recommend following the instructions provided in the Why won't my Fitbit device sync? help article.
Also, are you manually logging any type of activity?
Hope to hear from you soon. ![]()
06-09-2018 10:09
06-09-2018 10:09
Best Answer06-09-2018 17:42
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
06-09-2018 17:42
How long ago does the app say that the last sync was?
Best Answer06-10-2018 00:39
06-10-2018 00:39
Best Answer