04-08-2016 13:51
04-08-2016 13:51
Help! I have only had the Blaze for a week and today my stats all dissapeared for the day and reset to zero steps, zero floors, etc. I was already a couple thousand steps into my day and now it is early afternoon and I am showing 400 total daily steps. What happened? Is there a button I pushed? How do I fix it?
04-10-2016 07:00
04-10-2016 07:00
Welcome to the Community @peppycourt. Have you already paired your tracker? If you have, I recommend checking your timezone by doing the following from a computer:
1. Log into your fitbit.com dashboard and click the gear icon in the top right corner.
2. Select “Settings” from the drop-down menu.
3. Scroll down to the Time section and choose the time zone that best reflects your current location. You can also select 12-hour or 24-hour time display format here.
4. Sync your tracker to update your time zone
Now if you haven't setup your tracker, I recommend following our Setup Procedure from a computer too.
I hope this helps, let me know the outcome.