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Steps while holding a cart

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‎09-18-2018 15:38 - last edited on ‎09-20-2018 07:13 by Moderator Alum

‎09-18-2018 15:38 - last edited on ‎09-20-2018 07:13 by Moderator Alum

It’s not fair, I get ripped off on steps if I’m holding onto my cart at work. If I grip my cart as I walk it does not count steps! This is exactly like some mother pushing a stroller, pushing a wagon at the store. I can’t believe this was not tested before production! Fitbit has to have an update for this glitch?

 

 

Moderator edit: subject for clarity

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‎09-18-2018 17:21

‎09-18-2018 17:21

It's not a glitch. When you aren't moving your arm, you won't have as many steps recorded. It's the same if you're pushing a grocery cart or a baby stroller since you're not moving those arms.

 

Accuracy article - click to read

 

You can log some things as an activity - click to learn how

 

Welcome to the forums @Felimen

Stepping in the U.S.A. since September 2013. Android 14

View best answer in original post

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2 REPLIES 2

‎09-18-2018 17:21

‎09-18-2018 17:21

It's not a glitch. When you aren't moving your arm, you won't have as many steps recorded. It's the same if you're pushing a grocery cart or a baby stroller since you're not moving those arms.

 

Accuracy article - click to read

 

You can log some things as an activity - click to learn how

 

Welcome to the forums @Felimen

Stepping in the U.S.A. since September 2013. Android 14

Best Answer

‎09-20-2018 07:14 - last edited on ‎05-28-2025 08:53 by Fitbit Moderator

‎09-20-2018 07:14 - last edited on ‎05-28-2025 08:53 by Fitbit Moderator

It's great to see you around @Felimen and @Odyssey13 thanks for stopping by.

I am glad to see that or friend here replied your inquiry. If there is anything else we can help you with, do not hesitate to post it.

Keep the stepping up! Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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