Hello @Salisat and @kgannie when you say I that it showed the Fitbit icon, does it also show www.fitbit.com/setup?
If so then there will be no sign of the battery charging, it most likely is and 1 hour will be enough.. Before you unplug do a restart by holding the left and lower right buttons down simultaneously for 15 seconds. 👍
Now let's do a setup of your device,.
Now if the Blaze had already been setup let's keep an eye on it. If it gives the setup message again, then please reach out to Fitbit.
Best Answer
09-18-2016
07:18
- last edited on
08-13-2025
16:39
by
MarreFitbit
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09-18-2016
07:18
- last edited on
08-13-2025
16:39
by
MarreFitbit
A warm welcome to the Community @kgannie, @Salisat and @Rich_Laue thanks for stopping by and the recommendation.
I would like to know if you keep having problems with your Blaze? If you do, I recommend restarting the tracker and provide me with more information about the inconvenience you have.
Hope to hear from you soon. ![]()
Best Answer