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Support in Australia??

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‎01-31-2017 18:45

‎01-31-2017 18:45

Please help!!

I really need to talk to someone about my broken Blaze.... i have tried using the webchat and no one would talk to me, i have tried using the email help but never got a response. At this point i am feeling frustrated that i cant just call support here in Oz. Any other ideas on how to contact Fitbit Support (peeferably using a platform where they will actually respond to my enquiry???

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‎02-01-2017 01:32 - edited ‎02-01-2017 01:32

‎02-01-2017 01:32 - edited ‎02-01-2017 01:32

I'm afraid you need to persevere with the web chat or email as there is no telephone support in Australia

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‎02-01-2017 01:37 - edited ‎05-27-2020 05:37

In response to SteveH

‎02-01-2017 01:37 - edited ‎05-27-2020 05:37

Under the contact info there is also twitter, which usually gets a response within 2 hours.

I've also seen people reaching out throigh Facebook and receiving an answer from Fitbit.

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‎05-26-2020 23:16

‎05-26-2020 23:16

I know how you feel the service is a disgrace, I’m feeling your frustration as I’m trying to get money back that I’m in titled  too but they just dragging it out. I’m now going to consumer affairs

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