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Swipe issues

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‎06-16-2016 17:49

‎06-16-2016 17:49

My blaze fitbit won't swipe anymore and I can't figure out why. Other than not swiping, it is working normal.
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3 REPLIES 3

‎06-17-2016 04:20

‎06-17-2016 04:20

It's great to see you around @Lyndsay9805. If your tracker is not swiping, I recommend Restarting your Blaze. After the restart process test your tracker. 

 

I hope this helps, let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎09-16-2016 20:17

In response to AlejandraFitbit

‎09-16-2016 20:17

I have the same issue. If I restart my blaze it will work for about 5 minutes after the reboot, then I have to reboot it again to use the swipe. Do i need to do a product exchange?

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‎09-17-2016 03:41

In response to jtrenerry

‎09-17-2016 03:41

@jtrenerry i don't see how anyone from this awesome community of fitbit users will be able to help you, i suggest contacting fitbit and have them look at the back end of your tracker.

Have you tried, when it works, swiping over to settings and doing a shutdown? 

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