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Swipe option not working

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‎03-01-2017 23:39 - last edited on ‎03-02-2017 03:56 by Moderator Alum

‎03-01-2017 23:39 - last edited on ‎03-02-2017 03:56 by Moderator Alum

I cannot navigate to any other screen on my blaze. I have checked and the blaze is synced and conceded to my account. When I swipe up I get notifications on/off, when I swipe down I get actual notification's but I cannot swipe left or right to get different screens (today, exercise, setting,alarm etc etc).any ideas at all?

 

Moderator edit: Subject for clarity

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2 REPLIES 2

‎03-02-2017 01:46

‎03-02-2017 01:46

Try a restart. Do it at least 3 times.

 

Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

If that doesn't help
Contact Support
http://help.fitbit.com/?cu=1

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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‎03-02-2017 03:57

‎03-02-2017 03:57

A warm welcome to the Forums @BIGMAK77 and @WendyB thanks for stopping by.

 

I would like to know if the instructions that our friend here recommended? A restart to your Blaze should fix this inconvenience. 

 

Hope to hear from you soon. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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