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Sync Issues - Always NOT Connected

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‎04-03-2016 15:51

‎04-03-2016 15:51

My Blaze isn't always connected to my Honor 7 despite the setting being turned. The sync feature is really intermittent and doesn't happen automatically. Every time I do it manually, it takes ages to sync and often I have to restart my Bluetooth. Help?
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‎04-04-2016 04:16

‎04-04-2016 04:16

Welcome to the Community @Khayer. I recommend verifying that your phone is a Compatible Mobile Device. If your phone doesn't appear in the list, it means that it is not compatible and you won't be able to sync your Blaze with it but keep in mind that you can always sync your Blaze with your computer. If it appears on the list, you can follow the Syncing Troubleshoot.

 

Let me know the outcome! Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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