help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Sync Issues - Always NOT Connected

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-03-2016 15:51

‎04-03-2016 15:51

My Blaze isn't always connected to my Honor 7 despite the setting being turned. The sync feature is really intermittent and doesn't happen automatically. Every time I do it manually, it takes ages to sync and often I have to restart my Bluetooth. Help?
Best Answer
0 Votes
1 REPLY 1

‎04-04-2016 04:16

‎04-04-2016 04:16

Welcome to the Community @Khayer. I recommend verifying that your phone is a Compatible Mobile Device. If your phone doesn't appear in the list, it means that it is not compatible and you won't be able to sync your Blaze with it but keep in mind that you can always sync your Blaze with your computer. If it appears on the list, you can follow the Syncing Troubleshoot.

 

Let me know the outcome! Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer
0 Votes