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Sync trouble

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‎07-27-2017 12:04

‎07-27-2017 12:04

So my watch ended up dying and now that it's charged it won't sync to my Samsung 8+ can someone help please! 

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Accepted Solutions

‎07-27-2017 15:42

In response to RunningFreak

‎07-27-2017 15:42

I ended up going into settings and had to reset the Bluetooth pairing
button don't know what happened this was crazy. Thank you for your reply!

Kristi H. Miguez

View best answer in original post

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4 REPLIES 4

‎07-27-2017 14:07

‎07-27-2017 14:07

Hi @SunsetRunner!

Try a restart:

1.) Press and hold the Back and Select buttons (left and bottom right) until you see the Fitbit logo on the screen. This should take less than 10 seconds.
2.) Let go of the buttons.

 

Let me know if this helps!

Michael Groff | CO, USA
Fitness isn’t being better than someone else, it’s being better than you used to be!

Best Answer
0 Votes

‎07-27-2017 15:42

In response to RunningFreak

‎07-27-2017 15:42

I ended up going into settings and had to reset the Bluetooth pairing
button don't know what happened this was crazy. Thank you for your reply!

Kristi H. Miguez
Best Answer

‎07-27-2017 17:20

In response to SunsetRunner

‎07-27-2017 17:20

Glad to help! Happy to hear that your issue has been resolved!

 

Happy stepping!

Michael Groff | CO, USA
Fitness isn’t being better than someone else, it’s being better than you used to be!

Best Answer

‎07-28-2017 05:48

In response to SunsetRunner

‎07-28-2017 05:48

Welcome to the Forums @SunsetRunner and @RunningFreak thanks for stopping by.

 

I am glad to hear that your Blaze inconvenience has been resolved, I appreciate the tips provided, I know someone else will find this helpful. If you need anything else, do not hesitate in posting it.

 

Keep the stepping up! Woman Wink

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer