Syncing difficulties after new time zone

[nick295]

Blaze won't sync. to a new time zone after three-hour flight.

Moderator edit: Subject for clarity 

[RicardoFitbit]

Hi @nick295, welcome to the Community Forums! 

Thanks for bringing this to my attention. If you haven't already done so, I recommend you to check how the syncing procedure works here and see if there's a missing requirement on your mobile device that's preventing the syncing procedure to be completed. Also, you can move forward to the troubleshooting steps that are specified on: Why won't my Fitbit device sync? and let me know how it goes. 

Keep in mind that after you sync the device, the time-zone settings will be corrected because your Fitbit displays the time that's configured on your mobile device and the Fitbit app. You can also check: How do I change the time on my Fitbit device? for more information about this.

Keep me posted, I'll be around if you need anything else.

[Degai]

I had the same problem!  2 years ago I went to France, Italy, Iceland, and Slovenia and I had no problem getting my fitbit to sync.  However, this year, I went to Estonia, Finland, Latvia, and Russia and I couldn't get the fitbit to sync in any of the countries-even after several tries.

[RicardoFitbit]

Welcome aboard @Degai, thanks for your post.

Your effort and patience troubleshooting this situation are appreciated. To move forward with this, can you please let me know if you took into consideration the information that was shared on my previous post? Please try the troubleshooting steps that are specified there and let me know how it goes. 

Looking forward to your reply.