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Syncing for quick start exercises

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‎05-12-2017 04:33

‎05-12-2017 04:33

My blaze syncs just fine in the normal sense, when I have steps and I open the app I see my results immediately (my app refusing all-day sync even when selected is another story). What I want to know is when I go to the quick start exercises, it can't find my phone, even if I just synced it a little while ago! It didn't used to do this...i was able to do elliptical straight from my watch. I try biking and it can never find my phone, though I can do other GPS related activities like starting a walk... if I start the activity from my phone first, not my watch.

 

A little guidance, please? Oh, and I'm not sure of the exact timing, but I think it was after the latest update, though I'm not sure if the two are related. 

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‎05-13-2017 10:07

‎05-13-2017 10:07

Hello @ChrisMangafr34k, 

You won't be getting this message from recording an elyptical since it can not use GPS. 

As for the phone, is Fitbit notifications running? You also might need the Fitbit app in memory. 

Have you restartes the phone yet?

 

Now if we are going to ask about a problem with the phone, would it be possible to know what the phone is?

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‎05-13-2017 11:30

In response to Rich_Laue

‎05-13-2017 11:30

 In my experience, "synced it a little while ago" isn't good enough. I have to have the phone app open and currently synced before opening the bike tracker on the watch. Then make sure I have solid green connection bars before I start. Even this isn't perfect. Sometimes have to back out of biking mode and restart the phone app or even the phone before I have solid green connection bars. Still love my Blaze though.

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