Syncing issues

[Kstosic]

My blaze will not sync unless I restart my galaxy s6. I have followed all of the troubleshooting steps and the only way I can get it to sync is to restart my phone. I have to do this every day! I would like to know if this is an issue with my phone or with my blaze. Thank you.

[SunsetRunner]

Did you recently apply an Android security update? The last one caused that to start happening to me.

[Kstosic]

It looks like my latest security update was in december, and that's about when this started happening. 

[SunsetRunner]

I'm having this issue as well. Very frustrating. I have to fiddle with it constantly to get it to sync. Sometimes restarting my phone fixes it, sometimes restarting bluetooth fixes it, and sometimes nothing fixes it and I wait days for it to work. Really frustrated with it.

[AlejandraFitbit]

Great to welcome you @SunsetRunner, @Kstosic and @SunsetRunner thanks for stopping by.

I would like to know if you keep having problems syncing your trackers? If you do, I recommend following the instructions provided in the Having trouble syncing? post. After these steps your tracker should work without an inconvenience. 

I hope this helps, let me know the outcome. 

[Kstosic]

Yes, still having issues. I have gone through all of those steps. The only thing that gets my tracker to sync is when i restart my phone, and that only lasts maybe a few hours.