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Re: Daily steps disappeared

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‎01-25-2017 06:45

‎01-25-2017 06:45

I'm having the same issue. My blaze said I hit my goal yesterday, synced with my phone and was fine. This morning, I looked and I'm missing my last 200 steps. I walked in circles around my house just to get those steps to get my daily goal and now they are gone! 

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‎01-25-2017 07:31

‎01-25-2017 07:31

@Pbear1294 Thanks for joining the Fitbit family! I moved your post to the Blaze Board as there are more chances for you to receive an answer to your inquiry here. 

 

This is very strange! I recommend performing a restart on your Blaze to prevent that from happening again. You can recover those 200+ steps by manually logging the activity on that specific time frame.

 

After doing the restart this shouldn't happen again. Use it again to check if it will work properly. 

 

Keep me posted! Smiley Happy

Santi | Community Moderator, Fitbit

Like my response? Vote for it! Also, accept as solution!
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