04-12-2016 01:11
04-12-2016 01:11
Hi,
Got a Blaze as a gift last Sunday. I've been tracking with MapMyRun until now. Yesterday on my run commute I used both, but today I thought I'd just use the Blaze and it would sync. But nothing has appeared on MapMyRun.
The two accounts are linked, and both say they've synced.
Anyone got any ideas? Thanks.
04-12-2016 02:24
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04-12-2016 02:24
Scott | Baltimore MD
Charge 6; Inspire 3; Luxe; iPhone 13 Pro
Best Answer04-12-2016 05:50
04-12-2016 05:50
Oh you're kidding?! How irritating! Does anyone know a hack to make them play nicely together?
Best Answer04-12-2016 06:16
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04-12-2016 06:16
I just just checked the MMR website and don't see anything that really addresses what gets synced. MMR and Fitbit have been linked for years, long before Fitbit got trackers that use GPS, and I think (guess?) that MMR has never tried to update their connection software to get fitbit GPS data.
The main reason most people probably used to want to link the apps when the conneciton software was first created was because MMR had better (based on GPS) distance calculations for workouts than fitbit had. Fitbit's main metric (steps) is not something MMR tracks for initially they probably only went for 1 way communication.
Scott | Baltimore MD
Charge 6; Inspire 3; Luxe; iPhone 13 Pro
Best Answer04-12-2016 06:30
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
04-12-2016 06:30
Welcome to the forums @AntoniaB! I'd like to jump in and mention that @Baltoscott's information is correct.
Currently we're encountering a problem with the MapMyRun and Fitbit connection; this is causing the Fitbit data to be imported only as steps to MMR, not activities. Also, if you were to track an activity through MapMyRun and you import your Fitbit steps; they will count as double.
This is something that is in discussion with the MapMyRun team and solutions are being investigated to correct this problem.
Let me know if you have any questions, have a great day! ![]()
04-12-2016 07:23
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04-12-2016 07:23
Thanks for the extra info @HelenaFitbit.
Scott | Baltimore MD
Charge 6; Inspire 3; Luxe; iPhone 13 Pro
Best Answer07-08-2016 07:15
07-08-2016 07:15
Hi Helena,
Is there any new information on this problem between MMR and Fitbit connectivity? Also, is there a chance that we will be able to link the HR information to MMR?
thanks
Gabe
Best Answer07-08-2016 09:25
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
07-08-2016 09:25
@runandbike That's how the integration works, it's not a connectivity issue. Since it's a one-way integration, only Fitbit data (excluding activities and heart rate) will sync to MMR. Check out the post I made here for more info. 🙂
Best Answer07-08-2016 09:32
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07-08-2016 09:32
The Heart rate is availible to third parties so yes there is the possibility. The querion is will MMRun, MMWalk, MMCycling, MMHike, MMWorkout, MMFitness, MMDogWalk, MMTrainer, MMFitnessWorkout, and the other Under Amour owned apps take advantage of this? You will need to ask them? It is possible from Fitbits end
07-10-2016 01:46
07-10-2016 01:46
Best Answer07-10-2016 06:11 - edited 07-10-2016 07:28
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07-10-2016 06:11 - edited 07-10-2016 07:28
@SunsetRunner while you have the idea correct, fitbit reports chooand MMR choses only to retrieve your event data.
Best Answer07-10-2016 07:20
07-10-2016 07:20
Best Answer