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Technical Problem

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‎05-06-2017 05:20

‎05-06-2017 05:20

My Fitbit blaze has stopped working. The green readers/sensors at the back have stopped working. It still works when on the charger but once you disconnect it, it dies even though it shows that it is fully charged. Any ideas?

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‎05-06-2017 06:39

‎05-06-2017 06:39

Welcome to the forums!

 

Try a restart. Do it at least 3 times.

 

Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

 

If that doesn't help
Contact Support
http://help.fitbit.com/?cu=1

 

Check out the discussions boards! A lot going on and I'm sure you have some contributions as well!
Hope to see you around!

 

 

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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‎05-06-2017 06:42

In response to WendyB

‎05-06-2017 06:42

Thanks WendyB
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