Temperature icon

[Rsblack]

Hi. Has anyone come across a long term solution to the temp icon lock out problem. I seem to be experiencing this quite regularly now. Blaze won’t reset and takes several hours to ‘warm up’ and turn on. I’ve even got to the point I’m careful to keep it covered up even if remotely cold  - which doesn’t really seem to help. Frustrating as I really like the product in every other way. 

[WendyB]

Please  contact support

http://help.fitbit.com/?cu=1

[Rsblack]

I’ll try that, thanks for the quick reply 

richard. 

[AlejandraFitbit]

Welcome to the Forums @Rsblack and @WendyB thanks for stopping by.

I would like to know if you followed our friend's recommendation and contacted our support team, have they offer you a solution for this?

Hope to hear from you soon. 

[Rsblack]

Hi Alejandra

Thanks for your response. I did contact them using the link kindly provided by Wendy but haven’t had a response to that as yet. 

Regards 

Richard 

[AlejandraFitbit]

Thanks for the update @Rsblack. Have you checked your spam folder? Maybe the email went there. Please keep me posted about it.

Keep the stepping up! 

[Rsblack]

Hi  Thank you. The issue is now resolved. Good customer service. Much appreciated. Richard

[AlejandraFitbit]

I am glad to hear that @Rsblack, it's great to know that your issue has been resolved. If you need anything else, do not hesitate in post it.

Keep the stepping up!