Temperature symbol on the Fitbit Blaze display

[Andine]

Any one had an issue of placing a Blaze unit in to the cradle to charge and come back to a temperature warning in the screen? It’s meaning the unit isn’t charging properly.

ive tried cleaning all contacts to no improvement started just yesterday

Moderator edit: Updated title for clarity

[FerdinandFitbit]

Hi there @Andine, welcome to the Fitbit Community Forums! 🙂

I'm very sorry to hear that you're having problems with your Fitbit Blaze showing the temperature warning symbon on the display. Thanks a lot for trying to clean the contacts. I'd like to help you out with this.

This symbol means that your tracker could be in an undesirable environment, which means that it could be too hot or too cold but if you think this has nothing to do with it and that the environment around you is actually okay, try to restart your tracker. You can easily do this by pressing the left and lower right buttons for 10-12 seconds. This will make your tracker to reboot.

After that, see if your tracker comes back to life and let me know how it goes!

[Tugby]

Hi im having same problem it wont let me reset it either

[rnamerica1]

I am having the identical problem. I cleaned the contacts twice per instructions on the forum

I tried turning it off per other instructions and it will not turn off. 

I let it sit all night to cool, as it seemed very hot. When I put it back on the charger this morning I have the same issue and it gets very hot.  

I have plugged it into the computer and into a wall charger.  No difference.

I had been noticing a decrease in the times between charges and turned off all notifications and dimmed the screen.  That lasted about a week before these new changes.

The Blaze was purchaed on 7/11/17 on Amazon.com